Processing Time:
Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking as soon as your order ships.

Shipping Times:
Domestic Shipping: Typically 3–7 business days.
International Shipping: Usually 7–21 business days (varies by location).

Shipping Rates:
Shipping costs are calculated at checkout based on your location and order weight. Free shipping promotions will be shown at checkout when available.

Order Tracking:
All orders include tracking. Please allow up to 24 hours for tracking to update after shipment.

30-Day Returns:
We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging.

How to Start a Return:
Email us at electrustore@outlook.com with your order number and reason for return. We’ll provide return instructions and the return address.
Refunds:
Once we receive and inspect your return, your refund will be issued to your original payment method within 3–5 business days. Shipping fees are non-refundable.

Exchanges:
Need a different size or item? Contact us and we’ll help set up an exchange (subject to availability).

Damaged or Wrong Items:
If your order arrives damaged or incorrect, reach out to us within 48 hours with photos, and we’ll replace it at no cost.

Here is our contact information:

Email:

electrustore@outlook.com

WhatsApp:

+31631182101

Available from 09:00 to 20:00